Residential & Commercial Exterior Cleaning
Dymaxion Consulting Group LLC, d/b/a Patty’s Pressure Washing · Chagrin Falls, Ohio · pattyspressurewashing.com
This estimate is valid for 30 days from the date issued. After 30 days, pricing is subject to change.
A plain-language courtesy summary. It does not replace the full terms below.
You do not need to be home. Our crew tapes off exterior outlets and covers your doorbell and security cameras before starting, and removes all coverings before leaving.
Approving this estimate — electronically through the Jobber approval link, by signature, or by allowing work to begin — creates a legally binding contract between you (“Customer”) and Dymaxion Consulting Group LLC, d/b/a Patty’s Pressure Washing (“the Company”) for the services and price stated above. Electronic approval carries the same legal effect as a handwritten signature.
You represent that you own the property or are authorized by the owner to have this work performed, and that any required HOA, association, or landlord approval has been obtained. If you are not the owner, you remain personally responsible for payment.
This estimate covers only the surfaces, areas, and services expressly listed above. Anything not listed is excluded. Additional work — added surfaces, added square footage, conditions materially worse than represented or observed at quoting, or a return trip caused by site conditions — will be quoted and approved in writing before it is performed. Email or text confirmation is sufficient.
Subject to your three-day right to cancel above, you may cancel or reschedule at no charge with at least 14 days' notice before your scheduled service date.
Cancellations inside that window are subject to the schedule below. The Customer acknowledges that the Company books work weeks in advance, and that as the service date approaches the Company has committed crew hours to this job, allocated and mixed job-specific materials, built its route and equipment staging around this property, and declined other work to hold the date. A slot released on short notice cannot reliably be refilled. The amounts below reflect those committed costs:
| When you cancel | What the Company retains |
|---|---|
| 14+ days before service | A $95 scheduling fee; the rest of the deposit is refunded |
| 7–13 days before | 20% of the contract total |
| 3–6 days before | 35% of the contract total |
| Within 72 hours | 50% of the contract total |
| After work has begun | The portion completed plus materials consumed; the remainder of the deposit is refunded |
Any part of the deposit above what this schedule allows the Company to retain is refunded to the original payment method within 10 business days. The parties agree these amounts are a reasonable pre-estimate of the Company's actual losses and are not a penalty.
If our crew arrives and cannot work because the site is inaccessible, the water is unavailable, or the work area is unprepared, and you wish to reschedule rather than cancel, a trip charge of $150 applies and is deducted from your deposit.
A deposit of 50% of the contract total is due at approval to reserve your date. The remaining balance is due upon completion of the job, and the Company issues the final invoice the day work is completed.
Payment is considered late if it is not received within 7 days of the invoice date. Any variance from this schedule must be agreed to in writing.
Deposits and final balances are payable by credit card through the Jobber approval and invoice links. Checks are accepted by prior written arrangement only. Quoted totals include card processing; alternate payment methods may require a revised quote.
Authorization to store and charge your cardBy approving this estimate and paying the deposit, you expressly authorize Patty's Pressure Washing to (a) store the payment method used for your deposit as a card on file, and (b) charge that card for the remaining balance shown on this estimate upon completion of the work, without further notice or separate authorization.
You acknowledge and agree that:
Revoking or changingYou may remove your saved payment method at any time through your client portal, or arrange a different payment method by notifying us in writing before your scheduled service date. If you remove the card, the balance remains due on completion under clause 5 and the late-payment terms in clause 7 apply.
Raise concerns with us firstIf you have a concern about the work or the amount charged, you agree to contact Patty's Pressure Washing first and use the process in clause 8 (invoice disputes, 7 days) and clause 25 (concerns about the work, 7 days) before initiating a chargeback or payment dispute with your card issuer. We will respond, and where the concern is something we can correct, we will re-service the affected area at no charge. Your approval of this estimate, this authorization, and the record of completed work together evidence your authorization for the charge.
If a balance is not received within 7 days of the invoice date, a one-time late charge is added to the invoice: $50 on balances under $500, or $100 on balances of $500 or more. Interest then accrues on the unpaid balance at 8% per year from the invoice date until the balance is paid. The Company sends at least one payment reminder before any late charge is applied.
The Customer agrees to pay all costs of collection, including collection agency fees, court costs, and reasonable attorney's fees. The Company may suspend scheduled work and withhold any re-service obligation while a balance is past due.
If you believe an invoice is incorrect, notify the Company in writing within 7 days of receipt and pay the undisputed portion by the due date. An invoice not disputed within 7 days is accepted as billed.
You grant the Company the right to use the on-site water supply, and electricity if needed, at no charge. It is your responsibility to confirm before we arrive that the water is on, the spigots work, and pressure is adequate. If water is unavailable or inadequate, an exterior-supply or water-haul charge applies, or the job is rescheduled subject to the trip charge in clause 4.
Please unlock gates, secure pets, clear parking for our truck and trailer near the work area, close all doors and windows, and turn off outdoor lighting. Cars, grills, furniture, planters, doormats, cushions, rugs, toys, and any other movable item should be removed from the work area before we arrive.
Moving grills, deck furniture, planters, and similar items is the homeowner's responsibility. If the Company must move items for work to proceed, the Company is not responsible for damage, breakage, or storage, and a charge may apply for the time and labor involved.
While the Company is on your property you are responsible for keeping children, pets, and other individuals away from the work area. Children and pets must stay off cleaned surfaces for at least 24 hours after the work is completed. Surfaces are slippery while wet and cleaning solutions require time to dissipate. This is for your safety as well as ours.
The Company expects your property to be in good repair and weather-tight. This includes, but is not limited to, all electrical service, receptacles, and light fixtures, and all doors and windows. The Company is not responsible for damage resulting from water infiltration caused by poor or improper installation, maintenance, or repair of electrical items, doors, or windows.
If on arrival or during the job the Company identifies a condition that makes the work unsafe or likely to cause damage — failing siding or mortar, rotted wood, compromised roofing, unsafe footing, or severe weather — the Company may stop or decline that portion of the work. You will be billed only for work completed and will be told what was found.
Pressure washing and soft washing remove dirt, mold, mildew, algae, and other buildup. They do not resurface, restore, or repair. Once buildup is removed, imperfections it had been covering become visible. This is a normal and expected outcome of cleaning, not a defect in the service.
Some stains cannot be removed by washing. Tree sap, artillery fungus, rust, paint and stain splatter, tire marks, penetrated oil, and surface etching are examples. The Company makes every attempt to point these out when quoting, but some are only visible after cleaning. The Company cannot guarantee removal of artillery fungus from exterior surfaces. No refund or re-service is owed for stains of this type.
The appearance of concrete depends largely on when it was poured and cured. When concrete carrying dirt, mold, mildew, algae, and other pollutants is cleaned, it reveals every imperfection those pollutants had covered. The Customer understands that concrete will not look uniform, even across the same driveway, patio, sidewalk, or slab. The Company is not responsible for loose or deteriorated mortar dislodged during cleaning.
Sun and weather bleach and fade aluminum and vinyl siding over time. Washing removes the chalky, gritty, failing surface layer and can make existing fading more noticeable. The Company is not responsible for that condition, or for damage arising from improperly installed siding, loose shingles or siding, broken or open windows, improperly sealed windows and doors, wood rot, defective construction, improperly secured wires, loose or improperly installed gutters and downspouts, or improper caulking.
Exterior glass is rinsed as part of a soft wash house-wash package. Detailed, spot-free window cleaning and all interior glass are not included in any service. Windows may water-spot as a result of our services — we use your water supply, which is generally unfiltered. Spotting is not a defect and is not grounds for a refund or re-service.
Roofs react to our solution differently and results vary. Our solution is formulated for this application, will not discolor or damage the roof, and kills algae, moss, and lichen on contact. Because we use low pressure and let the solution do the work, dead growth releases over time rather than immediately:
Roof age, shingle type, location, and amount of buildup all affect how quickly the roof clears. The Customer understands this timeline is expected and is not a defect in the service.
On request, debris is removed from gutters so they flow properly. Methods include hand removal, leaf blowing, and vacuuming. Debris removed is placed at the edges of the property. Rinsing or flushing is not always included and may incur additional cost. Gutter work is an additional charge agreed in advance of service. The Company is not responsible for damaged or broken gutters, hangers, or related hardware.
The Company takes active precautions to protect your landscaping. Our standard procedure is to thoroughly water all landscaping before and after the job. We do not tarp over foliage, as covering plants suffocates them.
You agree to:
The Company is not liable for damage to plants or landscaping that were damaged, burned, stressed, or diseased before we arrived. If a plant issue arises within the work area, notify the Company and we will evaluate it and determine the appropriate plan of action.
It is the Customer's responsibility to inform the Company in advance of any fish pond or water feature on the property, and to properly cover any pond or feature within 50 feet of the house. Where the house guttering supplies water to a pond, the homeowner is responsible for removing or disconnecting those drains before service. The Company is not liable for damage to ponds, water features, or their contents.
All warranties are limited to those offered by the manufacturers of the products used. The Company makes no additional warranties, express or implied, including any implied warranty of merchantability or fitness for a particular purpose.
If you ever have a concern about our work, notify the Company in writing within 7 days of completion so we can inspect it. Where the concern is something we can correct, our first remedy is to return and re-service the affected area at no charge. Concerns raised after 7 days, or after the area has been altered, treated by others, or re-soiled, cannot be fairly evaluated and are waived.
The Company is licensed and insured and carries general liability coverage, available on request. Except where prohibited by law, the Company's total liability arising out of this agreement is limited to the amount paid by the Customer for the service at issue. The Company is not liable for indirect, incidental, consequential, or punitive damages, including loss of use.
Scheduling in a business whose productivity relies on the weather can be difficult. Inclement weather, prior jobs running long, and equipment failures may affect your start and completion dates. We work to keep scheduling conflicts to a minimum, but circumstances beyond our control may arise. You will be notified of any change. Weather-related delays are not a breach of this agreement and do not give rise to any charge against the Company.
Customer grants the Company permission to take and use “before and after” photos and videos of the property for promotional purposes, including display on the Company's website and interactive project maps. To protect Customer privacy, the Company agrees to blur or remove identifiable house numbers, license plates, and personal property from all public media, and will display only the general neighborhood or street name on its project map. The Customer may revoke this digital media consent at any time by written request to remove specific photos or map pins from public view.
This agreement is governed by the laws of the State of Ohio. Any dispute arising from it will be brought exclusively in the state courts located in the State of Ohio.
This estimate, together with these Terms and Conditions, is the entire agreement between the parties and supersedes any prior discussion, estimate, or representation. Any change must be in writing. If any provision is found unenforceable, the remainder stays in full force and effect.
We appreciate you agreeing to these terms and conditions. We set them in place to ensure everyone's safety and satisfaction. If you have any questions regarding these Terms and Conditions, please reach out — you can be confident our goal is to provide you with the highest quality of service.
We look forward to working with you.